PR77 Privacy Policy

1. Introduction

PR77 ("PR77", "we", "us", "our") operates the online gaming platform accessible at pr77.one (the "Platform"). We understand that privacy is important to our players, particularly Filipino users who entrust us with personal and financial information when registering and playing on the Platform.

This Privacy Policy describes how PR77 collects, processes, stores, and protects personal data in connection with your use of the Platform. It applies to all registered players, visitors, and any other individuals who interact with PR77's services, whether from Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines.

By creating a PR77 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, you must not use the Platform.

This Privacy Policy should be read alongside the PR77 Terms & Conditions, which govern the overall relationship between PR77 and its registered players.

2. Data Controller

For the purposes of applicable Philippine data privacy legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, PR77 acts as the personal information controller in respect of the personal data it collects and processes about its players and users.

If you have any questions about how PR77 handles your personal data, or wish to exercise any of your rights described in Section 11 of this Policy, you may contact our data privacy team using the contact details provided in Section 14.

3. Data We Collect

PR77 collects personal data that is necessary to provide its gaming and betting services, comply with legal and regulatory obligations, and improve the Platform experience for Filipino players. The categories of personal data we collect include:

Identity Data:

• Full legal name as it appears on a government-issued Philippine ID
• Date of birth (for age verification — you must be 21 or older to use PR77)
• Gender
• Nationality
• Copies of identity documents such as Philippine passport, UMID, SSS ID, driver's licence, or PhilSys national ID

Contact Data:

• Email address
• Philippine mobile phone number
• Residential address (barangay, city or municipality, province)

Financial Data:

• GCash or Maya account identifiers linked to your PR77 wallet
• BPI, BDO, or Metrobank account details (where used for deposits or withdrawals)
• Transaction history including deposits, withdrawals, and balances
• Source-of-funds documentation when required by compliance procedures

Technical & Usage Data:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session timestamps, login history, and pages visited
• Game activity logs, bet history, and wagering patterns
• Cookies and similar tracking technologies (see Section 8)

Communications Data:

• Content of live chat, email, Messenger, and Viber support interactions
• Feedback, survey responses, and promotional opt-in records

4. How We Collect Data

PR77 collects personal data through the following means:

• Direct collection: When you register a PR77 account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to a promotion.
• Automated collection: Through cookies, web beacons, and server logs when you visit or use the Platform (see Section 8).
• Third-party sources: From payment processors (GCash, Maya, BPI, BDO), identity verification service providers, fraud prevention agencies, and publicly available sources where permitted by law.

5. How We Use Your Data

PR77 uses the personal data we collect for the following purposes:

• To create and manage your PR77 player account
• To verify your identity and confirm you meet the 21+ age requirement under PAGCOR regulations
• To process deposits and withdrawals via GCash, Maya, and bank channels
• To provide and improve gaming, betting, and customer support services
• To detect, investigate, and prevent fraud, money laundering, and prohibited conduct
• To comply with our legal and regulatory obligations under Philippine law, including PAGCOR requirements and the Anti-Money Laundering Act (AMLA)
• To send you transactional communications such as account confirmations, deposit receipts, and security alerts
• To send you promotional communications where you have opted in to receive them (you may opt out at any time)
• To enforce our Terms & Conditions and Responsible Gaming Policy
• To conduct analytics and improve Platform performance for Filipino players

6. Legal Basis for Processing

PR77 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine regulations:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered PR77 player, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and PAGCOR regulatory requirements, including anti-money laundering obligations and age verification.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and the improvement of our services, where your interests and rights do not override our legitimate interests.
• Consent: Processing of data for optional communications and non-essential cookies, where you have given explicit consent that you may withdraw at any time.

7. Sharing Your Data

PR77 may share your personal data with the following categories of third parties, strictly as necessary and subject to appropriate data protection measures:

• Payment providers: GCash, Maya, BPI, BDO, Metrobank, and other payment processors to facilitate your deposits and withdrawals.
• Identity verification providers: Third-party KYC (Know Your Customer) service providers who assist in verifying your identity and age.
• Game software providers: Licensed game studios who provide the slot, live dealer, and arcade titles available on the PR77 Platform. These providers may receive anonymised session data for game integrity purposes.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities where disclosure is required by law or regulation.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud prevention providers engaged by PR77 under contractual obligations to maintain the confidentiality and security of your data.
• Professional advisers: Legal counsel, auditors, and compliance consultants bound by professional confidentiality obligations.

All third parties with whom PR77 shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only for the purposes specified by PR77.

8. Cookies & Tracking Technologies

PR77 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and gather analytics data. The types of cookies we use include:

• Essential cookies: Required for the Platform to function, including session authentication, security tokens, and load balancing. These cannot be disabled without impairing Platform functionality.
• Analytics cookies: Used to understand how players use the Platform, which pages are visited most, and where technical issues occur. This data is aggregated and anonymised.
• Preference cookies: Store your settings such as language preference and responsible gaming limit configurations.

You may control non-essential cookies through your browser settings. Disabling certain cookies may affect your experience on the Platform. PR77 does not use third-party advertising or retargeting cookies.

9. Data Retention

PR77 retains your personal data for as long as your account is active and for a minimum of five (5) years following account closure, in accordance with the record-keeping requirements of the Anti-Money Laundering Act and PAGCOR regulations. Financial transaction records may be retained for a longer period where required by applicable law.

Support communications are retained for a period of three (3) years from the date of the interaction. Analytics and technical data is retained in aggregated, anonymised form for longer periods for platform improvement purposes.

When personal data is no longer required for any lawful purpose, PR77 will securely delete or anonymise it in accordance with industry-standard data destruction procedures.

10. Data Security

PR77 implements technical and organisational security measures appropriate to the nature of the personal data processed, including:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and the PR77 Platform
• Encrypted storage of passwords using industry-standard one-way hashing algorithms
• Role-based access controls limiting internal access to personal data to authorised personnel only
• Regular security audits and vulnerability assessments
• Two-factor authentication options for player accounts
• Incident response procedures in the event of a suspected data breach

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, PR77 will notify the National Privacy Commission (NPC) and, where required, affected players within the timeframes required by the Data Privacy Act of 2012.

11. Your Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), Filipino players have the following rights in respect of their personal data held by PR77:

• Right to be informed: You have the right to know what personal data PR77 collects about you and how it is used.
• Right to access: You may request a copy of the personal data PR77 holds about you.
• Right to correction: You may request that inaccurate or incomplete personal data be corrected.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to object: You may object to the processing of your data on the basis of legitimate interests, and to the processing of your data for direct marketing purposes at any time.
• Right to data portability: You may request a machine-readable copy of the personal data you provided to PR77.
• Right to lodge a complaint: If you believe PR77 has mishandled your personal data, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact PR77 using the details in Section 14. PR77 will respond to all verified rights requests within thirty (30) days, or such other timeframe as required by applicable law.

12. Children's Privacy

The PR77 Platform is strictly for individuals who are 21 years of age or older, in compliance with PAGCOR regulations. PR77 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account.

If you believe a person under 21 has registered on the PR77 Platform, please notify us immediately using the contact details in Section 14.

13. Changes to This Policy

PR77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or Platform features. Material changes will be communicated to registered players via email or a prominent notice on the Platform prior to taking effect. The date of the most recent revision is shown at the top of this page.

Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should cease using the Platform and may request account closure.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data privacy rights, or want to report a privacy concern, please contact PR77's data privacy team through the following channels:

• Live Chat: 24/7, accessible from within your PR77 account
• Email: [email protected]
• Messenger & Viber: 24/7 monitoring

PR77 will endeavour to respond to all privacy-related enquiries within five (5) business days. For formal rights requests, a response will be provided within thirty (30) days of identity verification.